If you receive a defective or damaged item, we will gladly process an exchange. Please contact us within 3 days of receiving your order with clear pictures of the defect.

The exchange depends on the availability of stock at that moment. If the same design is unavailable, we will offer you a replacement from a similar design or brand.

We accept refund requests for unworn, unwashed, and unstitched merchandise with all original tags attached within 7 days of purchase. The item must be in its original condition as received.

The customer is responsible for the return courier charges. Please send the merchandise via a traceable delivery service (courier or registered post) to our address.

Refund requests will be processed within 10–15 working days after we receive and verify the returned products. The refund will be issued to your original payment method.

• Slight color variation may occur due to screen resolution and photography lighting — this is not considered a defect.
• Exchange or refund is not applicable on clearance sale items, customized orders, or bulk wholesale orders unless the item is defective.
• Items returned without original tags, or showing signs of wear, wash, or alteration will not be accepted.
• For wholesale bulk orders, please inspect your order at the time of delivery. Claims made after the package is accepted will not be entertained.
• We reserve the right to refuse a return or exchange if the above conditions are not met.